Self Service Help Center

Lots of questions answered in the help center. If you don’t find what you are looking for click ‘Submit a request’ on the top right on the help center and send us a message. You can click the link below or just click help in the bottom corner of any page on the website and type your question.

Submit a Customer Service Request

If you cannot find the answer, then send us a message via our dedicated Customer Service System.

Tonic Craft Kit Question?

Try out our kit FAQ which answers most common questions.

Are you from the UK?

This is the USA website for customers in the USA. For UK Europe and other parts of the world customer service requests, please go to the UK website by clicking the below link.

Contact Us By Phone

If you wish to call us, please use the number below. Please note, it will not always be possible to help with your query on the phone and we may need to pass a message onto the customer service team.

Tel: (+43)5784294117